"People Risk & Capital Solutions at the Intersection of Business and Society"
Table of Contents
1. Company Snapshot
🌍 Global HQ: London, UK (Operational HQ in Arlington, VA)
🌐 Operational Reach:
- 140+ countries
- 45,000+ clients
- $9B in revenue (2023)
📅 Formed: 2016 (Willis Group + Towers Watson merger)
🏦 Financial Profile: - Market Cap: $27B
- Consulting/Advisory: 60% of revenue
2. Core Philosophy
🧬 Business Model:
“Actuarial science meets human capital strategy”
🌟 Strategic Advantages:
- Risk-Health-Wealth Triad (Integrated solutions)
- Global Brokerage Power (Top 3 insurance broker)
- Data/Analytics Edge (200+ proprietary models)
Culture: 3.9/5 Glassdoor | “Consulting intensity with insurance industry stability”
3. Leadership
| Role | Leader | Domain Mastery |
|---|---|---|
| CEO | Carl Hess | Risk Transformation Architect |
| CFO | Andrew Krasner | M&A Integration Specialist |
| CHRO | Anne Bodnar | Future of Work Strategist |
Notable Alumni:
- John Haley (Former CEO, now at Odyssey Re)
- Eric Joiner (Architect of merger integration)
4. Evolution Timeline
🔄 2016: 18BmergercreatesWTW∗∗💡2018∗∗:LaunchedAI−poweredunderwritingtools∗∗🌐2021∗∗:SoldWillisRetoArthurJ.Gallagher(18BmergercreatesWTW∗∗💡2018∗∗:LaunchedAI−poweredunderwritingtools∗∗🌐2021∗∗:SoldWillisRetoArthurJ.Gallagher(3.25B)
2024:
- Leading climate risk modeling for 30% of Fortune 500
- Expanded health equity consulting practice
5. Business Architecture
💰 Revenue Streams:
- Human Capital & Benefits (42%)
- Risk & Broking (38%)
- Investment, Risk & Reinsurance (20%)
🆚 Competitive Positioning:
| Competitor | WTW’s Edge |
|---|---|
| Marsh McLennan | More focused health/wealth integration |
| Aon | Stronger in middle-market |
| Mercer | Deeper analytics capabilities |
6. Strategic Battlegrounds
🚀 Growth Vectors:
- Climate risk advisory ($1B+ opportunity)
- Private equity transaction advisory
- AI-driven workforce analytics
💣 Key Risks:
- Fee pressure in core brokerage
- Talent war with Big 4 consultancies
7. Financial Power
| Metric | Value | Industry Context |
|---|
- Consulting Margin | 28% | 2x insurance broking |
- Free Cash Flow | $1.6B | Funds tech investments |
- ROIC | 14% | Above professional services avg |
8. SWOT Analysis
💪 Differentiated Strengths:
- Unmatched benefits/risk integration
- 75% client retention rate
📉 Structural Vulnerabilities:
- Limited emerging markets footprint
- Post-merger integration challenges
🌱 White Space Opportunities:
- ESG compliance advisory
- Cyber risk quantification
☠️ Existential Threats:
- Insurtech disruption
- In-house corporate consulting teams
9. 2024 Game Changers
📊 Solutions Innovation:
- “Workforce Resilience Index” analytics
- Parametric insurance products for climate risks
🌍 Global Moves:
- Asia-Pacific health solutions expansion
- Lloyd’s of London insurtech partnerships
10. Interview Playbook
💡 Must-Know:
- “Total Rewards” philosophy
- How broking vs consulting economics differ
🎯 Killer Questions:
“How should WTW position itself against McKinsey’s People Analytics practice?”
“What’s your view on the Gallagher reinsurance deal?”
11. Why WTW Wins
Core Advantages:
🔹 Actuarial DNA: 150+ years of risk modeling
🔹 CEO Carl Hess: Architect of modern WTW strategy
🔹 Proprietary Data: 300M+ employee records analyzed